Compudata - Data Recovery

Data Recovery Evaluation

Data Recovery Step 1: Your Information

Worrying about potential data loss can be stressful. Rest assured that beginning this process will give you an excellent and affordable shot at recovering your precious data, even when the circumstances seem dire.
Full Name:(*)

Please enter your full name.
Company Name:

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E-mail Address:(*)

Please enter a valid e-mail address.
Telephone Number:(*)

Please enter a valid phone number, eg: (519) 000-0000 ext. 205
Please select the type of support you wish to request
*It is not always optimal to perform certain types of service work on-site. We may suggest other options in some situations.
Service Preference(*)

Customer will drop off/deliver item to Compudata location
Compudata rep will pickup item from customer (Courier fees may apply)
On-Site Service* (Additional fees may apply)
Please select the type of support you wish to request.
Address:(*)

Please enter your street address, including unit or suite numbers.
City:(*)

Please enter the name of your city.
Province:(*)

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Postal Code:

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Country:

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How would you like us to contact you?(*)

TelephoneE-mailPlease tell us how we should contact you.
Data Recovery Step 2: The Details

Please supply as much detail about your hardware and data configuration as possible. Having specific details will improve our chances at recovering your important data.
Supply a detailed description of your issue:(*)

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Media Type:(*)

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If you are submitting more than one drive for evaluation, please list the serial numbers for each drive below. Note: If this is a RAID configuration, please include the RAID level and type of hardware being used. There may be a nominal surcharge RAID setup.
Drive Serial Number(s):

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Operating System(s):(*)

Windows 7Windows VistaWindows XPWindows 95/98LinuxMac OSWindows Server 2003Windows Server 2007Windows Server 2010Windows NT ServerNovellUNIXBSDUnknownOtherPlease choose either "No Backup", or select additional services.
Actions Already Taken:

Please outline all actions taken since the data was lost. There may be an assessment fee, if the media was previously opened or tampered with.Invalid Input
If your drive is encrypted, please provide the name of the encryption program and any extra information that could be helpful in accessing your data.
Drive Encryption:

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Additional Notes:

Please leave any additional instructions or clarification here.Invalid Input
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Service Agreement

1. Indemnity:
a. Data - Compudata takes no responsibility for lost or missing data. All data is the responsibility of the customer. We strongly recommend the backup of data before a machine is diagnosed or serviced.
b. Warranty - Compudata is not responsible for the extent or limitations of the manufacturer's warranty. When a machine is serviced on behalf of a manufacturer, we are only able to honour the warranty as honoured by the manufacturer of the product.

2. Fees:
a. Rates - With exception to service plans: There is a minimum $80 service fee to cover the diagnostic time of problems that are not covered by the manufacturer's standard warranty. The minimum fee shall be applied to the total hourly cost of the repair should the customer proceed with the repair upon diagnosis. If the customer refuses the repair, or the product is deemed irreparable, the minimum fee of $80 shall apply. The hourly rate for service is $80 per hour, billed in half-hour increments thereafter. All services are based on estimated minimum time.
b. Transport - Pick-up and delivery may be subject to additional courier fees. Outside a certain radius, travel fees may apply for on-site service.

Data Recovery Step 1: Your Information

Data Recovery Step 2: The Details

Service Agreement